Platform Terms

Refunds & Cancellations
We aim to ensure that all customers are satisfied with their purchase. If you are not completely happy, you may request a refund or cancellation within 7 days of your purchase.

​

Eligibility for Refunds:

• The item must be unused and in its original condition.

• Proof of purchase is required.

• For digital or service-based products, refunds may only apply if the service has not yet been delivered.

 

Non-Refundable Items:

• Sale or promotional items

• Gift cards

• Products damaged through misuse

 

Processing Time:
Once your return is approved, refunds will be processed within 7 days, and the amount will be credited to your original method of payment.

​

Cancellations:
Orders can be cancelled within 24 hours of purchase, provided the order has not yet been processed or shipped.